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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Anderson

April 30, 2026

5  out of  5
rating by Patrick Anderson
"Fantastic service & very knowledgeable. HIGHLY RECOMMENDED!!"
We responded:
"Thank you for the 5-star review, Patrick! Here on State Farm Agent Tom Pearson’s Team, we are proud to serve our community and appreciate your recognition. "
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ashley austin

April 30, 2026

5  out of  5
rating by ashley austin
"Ms. Kayla is the bomb! She took care of all my needs beyond expectations. Thank you so much"
We responded:
"Thank you so much for the 5-stars, ashley! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tom Pearson’s Team anytime."
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Molly Gallagher

April 30, 2026

5  out of  5
rating by Molly Gallagher
"Everyone at the office is super helpful and friendly!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richmond to know that you had such a wonderful experience with us here on State Farm Agent Tom Pearson’s Team."
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Frankie Franklin

April 24, 2026

5  out of  5
rating by Frankie Franklin
"I felt much more at ease after my experience with Kayla. I highly recommend her."
We responded:
"Thank you for recommending Kayla! We're glad to hear that she was able to make you feel at ease. If you need anything else, feel free to reach out."
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Pryor-Otero Family

April 24, 2026

5  out of  5
rating by Pryor-Otero Family
"Tom’s team was great in helping me transition my insurance needs over to them. Very helpful, professional, and knowledgeable. 10/10 would recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jason Murphy

April 22, 2026

5  out of  5
rating by Jason Murphy
"Kellyann displayed incredible knowledge and compassion about the product and my needs. Would strongly suggest State Farm because of her!!"
We responded:
"Thanks so much for the amazing review, Jason! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kadiyah Eaddy

April 20, 2026

5  out of  5
rating by Kadiyah Eaddy
"Amazing service. I have been working with Kayla and she is the best. She helped me out soo much ! Highly recommend her as anyone’s car insurance agent."
We responded:
"Kadiyah, we're so happy to hear that! Thank you for your support and for taking the time to leave a review. "
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Dale Cottrell

April 18, 2026

5  out of  5
rating by Dale Cottrell
"The agent Kayla was very helpful. I really listened to my needs and was able to provide a very acceptable solution and price"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tom Pearson’s Team here in Richmond . "
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Kelvin Burkett

April 17, 2026

5  out of  5
rating by Kelvin Burkett
"Betty Burkett was great"
We responded:
"Thank you for your kind review of State Farm Agent Tom Pearson’s Team. We appreciate it!"
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Tabitha Kiss

April 17, 2026

5  out of  5
rating by Tabitha Kiss
"Betty has been amazing through all my insurance needs! She is the best!"
We responded:
"We are grateful for your 5-star review, Tabitha! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Pearson’s Team here in Richmond . "
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Joe Lasser

April 15, 2026

5  out of  5
rating by Joe Lasser
"Just had a very pleasant conversation with my insurance agent, who covered everything to my satisfaction."
We responded:
"Thank you for the fantastic review, Joe! We are always here to help with your insurance needs here in Richmond . "
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Deirdre Brooks

April 10, 2026

5  out of  5
rating by Deirdre Brooks
"Kayla was amazing and super sweet. Great Customer service :)"
We responded:
"We are grateful for your 5-star review, Deirdre! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Pearson’s Team here in Richmond . "
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Aubrey Ford

April 9, 2026

5  out of  5
rating by Aubrey Ford
"Kayla was super helpful helping me handle a unique situation and got me a great rate!"
We responded:
"Thank you so much for the 5-star rating, Aubrey! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Craig Schwartz

April 9, 2026

5  out of  5
rating by Craig Schwartz
"Thank You Betty for your time and perspective in securing reasonable auto coverage, in addition to your prompt assistance with securing coverage for Liam’s new car. I very much appreciate your responsiveness - makes a difference. Thank You Again, Betty - Craig S."
We responded:
"Craig, thank you so much for taking the time to leave us such an awesome review. We appreciate you! "
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Russ Skulina

April 9, 2026

5  out of  5
rating by Russ Skulina
"Needed to make some personal changes to one of my policies. Contacted the office, and Betty Burkett immediately provided the needed form. She also confirmed receive when I emailed the completed forms back. Just love the personal and excellent service !!"
We responded:
"Thank you so much for the 5-star rating, Russ! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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José Camajá

April 6, 2026

5  out of  5
rating by José Camajá
"Una compañía seguro y con los precios bien razonable más la atención que dan perfecto servicio Atienden bien y amable mente mas si es Kayla knaack"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Pearson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lily Mantz

March 25, 2026

5  out of  5
rating by Lily Mantz
"Kayla was amazing and really helpful for all my renters needs!!!"
We responded:
"Thanks so much for the amazing review, Lily! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jeni Dunlap

March 18, 2026

5  out of  5
rating by Jeni Dunlap
"Kayla made switching from Florida extremely easy, was pleasant and friendly, and extremely efficient. Best auto insurance experience I have had!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tom Pearson’s Team! We deeply appreciate your kind words here in Richmond . "
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Trudy Hairston

March 16, 2026

5  out of  5
rating by Trudy Hairston
"Kayla helped me with my insurance after I moved to a different state. She was friendly, knowledgeable, patient, and thorough. She also gave me information about how to lower my premium."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Allison Patterson

March 13, 2026

5  out of  5
rating by Allison Patterson
"Kayla K is an absolute rock star! She makes the insurance process very easy and is very patient with me. Always a pleasure to work with her!"
We responded:
"Allison, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Pearson’s Team is just a call or email away!"
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andrae butts

March 13, 2026

5  out of  5
rating by andrae butts
"After getting assistance from this agent I was able to improve my quality of life, ty so much"
We responded:
"andrae, thank you for your wonderful review of State Farm Agent Tom Pearson’s Team!"
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Lahat Mbodj

March 11, 2026

5  out of  5
rating by Lahat Mbodj
"Kayla helped me get a great rate on car insurance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Massiel Ferrer

March 11, 2026

5  out of  5
rating by Massiel Ferrer
"Excelente atención"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leuz Mark

March 9, 2026

5  out of  5
rating by Leuz Mark
"Kayla was very helpful and kind"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tom Pearson’s Team. "
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Keith Shelton

March 6, 2026

5  out of  5
rating by Keith Shelton
"She was awesome"
We responded:
"Keith, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Pearson’s Team here in our Richmond office. "