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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Ashley Payne Morris

February 13, 2026

5  out of  5
rating by Lauren Ashley Payne Morris
"Kayla Knaack was highly recommended to me and she did not disappoint! She was very personable and helped me tremendously."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tom Pearson’s Team. "
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Bryan Riddle

February 12, 2026

5  out of  5
rating by Bryan Riddle
"Kayla was exceptional with my needs"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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igorota m

February 9, 2026

5  out of  5
rating by igorota m
"Betty Burkett had been my agent for the past30 years and she always provide excellent professional service. She never disappoints,always helpful. accomodating and patient with all my questions.nila d State Farm account holder 0061-6755-07"
We responded:
"Wow, thank you for the 5-star review, igorota! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kellyann Carey

February 6, 2026

5  out of  5
rating by Kellyann Carey
"The team at Tom Pearson's has been amazing! I switched over and got better coverage for car insurance at a lower price. The team worked with me to help understand my goals. I feel so relieved to find an affordable live insurance plan on top of great auto insurance. ❤️"
We responded:
"Thank you for the fantastic review, Kellyann! We are always here to help with your insurance needs here in Richmond . "
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M. Garrett, CEO

February 6, 2026

5  out of  5
rating by M. Garrett, CEO
"Kayla was very respectful and helpful. She immediately matched all the services I was getting and added some the other company did not offer. She was diligent in making sure I understood everything. She was respectful of my time and budget. I am so glad I switched to State farm."
We responded:
"Wow, thank you for the 5-star review, M.! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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James H

January 20, 2026

5  out of  5
rating by James H
"Kayla was super helpful and got me a great renewal rate! She definitely made my day. Thank you!"
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Pearson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Richmond . "
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Reaz us Sultan

January 16, 2026

5  out of  5
rating by Reaz us Sultan
"Kayla is very helpful. She's fantastic at what she does and helped the process go quickly and smoothly."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Pearson’s Team. "
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Kristi Bryant

January 13, 2026

5  out of  5
rating by Kristi Bryant
"Everyone I have dealt with has been so helpful since getting State Farm. Kayla has been so quick and responsive in getting an issue with my renters insurance taken care of. I cannot say enough how wonderful my experience has been thus far."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Pearson’s Team. "
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Nikki May

January 13, 2026

5  out of  5
rating by Nikki May
"Kayla helped me out in a time crunch! Thank you so much."
We responded:
"Nikki, thank you for your wonderful review of State Farm Agent Tom Pearson’s Team! Nikki, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tom Pearson’s Team! "
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Shahid Rahman

January 8, 2026

5  out of  5
rating by Shahid Rahman
"Ms. Kayla Knaack was very patient and helpful in choosing the right coverage for the right price!!"
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Toni Hellstrom

January 5, 2026

5  out of  5
rating by Toni Hellstrom
"Kayla was incredibly helpful and professional throughout the process of purchasing home and auto insurance. I would highly recommend her and the team."
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Talla Sene

January 5, 2026

5  out of  5
rating by Talla Sene
"Kayla helped me with my car insurance"
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Chasity Denise

January 5, 2026

5  out of  5
rating by Chasity Denise
"Kayla Knaack was professional and knowledgeable."
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Julio Murillo

January 3, 2026

5  out of  5
rating by Julio Murillo
"Awesome service and very helpful, price was reasonable and i would recommend Kyla to my friends"
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Taura White

December 15, 2025

5  out of  5
rating by Taura White
"Kayla was very helpful & quickly & effectively gave me the quote & finalized it"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rick Rericha

December 12, 2025

5  out of  5
rating by Rick Rericha
"Kayla Knaack was very helpful and easy to work with while comparing my rates to State Farm’s rates and then switching insurance companies"
We responded:
"Thank you Rick! "
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kendell troyer

December 11, 2025

5  out of  5
rating by kendell troyer
"Kayla did an amazing job getting things sorted out."
We responded:
"Thank you Kendall! "
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Suriya A M

December 9, 2025

5  out of  5
rating by Suriya A M
"Kayla is really helpful. She’s amazing at whatever she does and made the process really quick and easy. Highly recommend them!!"
We responded:
"Thank you Suriya for the kind words "
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Katherine M

December 4, 2025

5  out of  5
rating by Katherine M
"Kayla was so lovely to work with! 10000% recommend working with Tom’s office!"
We responded:
"Thank you Katherine! "
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John Bell

December 4, 2025

5  out of  5
rating by John Bell
"Tom’s agency is great! Kayla is a very knowledgeable resource and is great at building a personalized plan for families! Highly recommend."
We responded:
"Thanks John! "
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Chris Pritchard

December 1, 2025

5  out of  5
rating by Chris Pritchard
"Kayla was a great help I look forward to dealing with her in the future"
We responded:
"Thanks Chris! "
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Zack Taylor

November 26, 2025

5  out of  5
rating by Zack Taylor
"Michelle spent a lot of time with me to ensure my home, auto, and life insurance policies were all tied together to give me the best discount available and I was able to save a lot of money by switching everything over to 1 place. They were also able to offer me significantly better coverage for home insurance than my previous company. She also pulled my girlfriend who lives with me on to my policy which saved her a lot of money and also added an additional discount to my policy!"
We responded:
"Thank you Zack! Glad to hear your great experience with Michelle and being able to help you with your auto, life and home. "
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Lakisha Dickerson

November 24, 2025

5  out of  5
rating by Lakisha Dickerson
"Michelle was so great. Thank you so much"
We responded:
"Thank you Lakisha! "
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Holly Pippen

November 21, 2025

5  out of  5
rating by Holly Pippen
"Kayla helped me out so much and made the process very simple. Got me a much cheaper rate than the previous company I was insured with!"
We responded:
"Thank you Holly! So glad we found some great savings for you. "
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chris hite

November 21, 2025

5  out of  5
rating by chris hite
"Kayla did an excellent job in saving me money on my car insurance"
We responded:
"Thanks Chris! "