Reviews
State Farm® Agent Tom Pearson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Angelia Fleenor
October 21, 2026
"Chelsea was absolutely fantastic and cared."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richmond. "
Tamara Didawick
October 16, 2026
"She made the process so easy and was very helpful."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Richmond to know you had such a great experience with us. "
Will Schneider
October 16, 2026
"Great Parking! This Branch is the only reason I will ever drive into Richmond!"
"Thank you so much for the 5-star rating, Will! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Tom Pearson "
Joseph Sloan
October 16, 2026
"I was looking for a quote and this office was very helpful."
"Thank you for the 5-star review, Joseph! We’re proud to serve the Richmond community and truly appreciate your support. "
Rich Callan
October 13, 2026
"Very
Pleasant and knowledgeable made transmission to State Farm easy"
"Rich, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Richmond insurance team is always here and happy to help. "
Jadon
October 13, 2026
"I had a great experience with Chelsea. She was very helpful, professional and took the time to help me find a much cheaper car insurance rate with renters!!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Zaytovian
October 12, 2026
"Amazing. Super kind and knowledgeable"
"Wow, thank you for the 5-star review, Zaytovian! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Nolden
October 8, 2026
"Cayman did a great job at assisting me and answering all my questions while in the process of setting up my auto insurance."
"Thanks so much for the amazing review, Nolden! We really appreciate your support here in Richmond. Just reach out anytime if you need us - we’re here for you. "
Joshua Smith
October 8, 2026
"She is great!"
"Joshua, thank you for the amazing review! Our Richmond insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tom Pearson, your State Farm Agent "
Madison Porterfield
October 7, 2026
"Everyone here has been incredibly helpful anytime I’ve needed assistance! Whether it’s been dealing with car repairs, answering my random insurance questions, or making sure I’m getting the best rate possible, they’re always responsive, knowledgeable, and easy to work with. I really appreciate how helpful they’ve consistently been and would absolutely recommend them!"
"Madison, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Tom Pearson and Team "
Bo Hurst
October 2, 2026
"I was very happy with the service I received."
"Bo, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Kayla
October 1, 2026
"Great office with friendly and helpful staff."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Kelvin Burkett
October 1, 2026
"Betty Burkett was great"
"Thank you for your kind review of State Farm Agent Tom Pearson’s Team. We appreciate it!"
Angela Brown
September 26, 2026
"Luke was an excellent insurance agent! I will recommend him to my family and friends looking for an agent!"
"Thank you Angela! We look forward to helping your family and friends. "
Frank Carrillo
September 25, 2026
"Great discounts"
"Frank, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Richmond insurance team! - Your State Farm Agent, Tom Pearson "
Max Ackerman
September 25, 2026
"When I called in for a quote they were super helpful and were able to provide a better price than what I had before. Thanks"
"Thanks so much for the amazing review, Max! We really appreciate your support here in Richmond. Just reach out anytime if you need us - we’re here for you. "
Ralph Russell
September 23, 2026
"After 25+ years with another agency, State Farm reduced my auto insurance premium by over 60%. They also reduced my tenant insurance premium. Fabulous customer service by the entire TEAM (Together Everyone Achieved More). State Farm issued my first insurance policy, a life insurance policy, 56 years ago."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tom Pearson’s team. "
Connor Creech
September 16, 2026
"I was able to switch my insurance to not only save money but also get much better coverage! My agent, Cayman was very knowledgeable and took the time to walk me through all the options and made sure I understood everything while also making it quick and effortless! Im very happy with how everything turned out and Ill definitely be recommending this place to everyone I know!"
"Hi Connor, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Richmond. If you ever need help, we are just a phone call away! - Your State Farm Agent, Tom Pearson "
Neil H.
September 15, 2026
"Kayla Knaack at Tom Pearson State Farm Insurance is a great Agent and Manager. She is very responsive and provides awesome professional customer service. The rates for insurance are very competitive and they do a great job of managing insurance policies and answering any questions clients might have. I highly recommend Tom Pearson State Farm and Kayla is the best. Thanks again for making it an easy process and for all the information."
"Thanks so much for the amazing review, Neil! We really appreciate your support here in Richmond. Just reach out anytime if you need us - we’re here for you. "
Jessica Camarena
September 15, 2026
"Helpful and wonderful to work with!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ronnie davis
September 8, 2026
"Spoke with Cayman at State Farm and told him what’s going on and Cayman from State Farm(u know Jake from State Farm) well it’s Cayman and hooked me up with a great policy auto and renters, very easy going,friendly professional person,Big asset for State Farm"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richmond. "
Cynthia Lundy
September 4, 2026
"My experience on the phone was very good, the agent explained everything in detail"
"Thank you for the 5-star review of Tom Pearson’s team - we really appreciate your kind words! "
eileen mulcahy
September 3, 2026
"Kayla is knowledgeable and easy to speak to. No high pressure sales job, which I appreciate. She has been reliable in getting back with me."
"Eileen, so glad we could help you. Thank you. "
Reyna Sura
September 1, 2026
"Satisfecha. Muy amable le ayuda mucho"
"Thank you so much for the 5 stars, Reyna! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Dennis Worku
August 28, 2026
"Issac was very polite, informative, and easy going.
He was also punctual on getting back to me. I appreciate it!"
"Thank you Dennis, we agree! Kayla is fantastic. "